Our Story
Pest Control Company in Kaufman TX
20 years ago, I got a strange call from my brother.
He told me his job was looking for a termite inspector and that I’d be perfect for it. The timing was right, and I was looking to make a change, so I decided to give it a try.
Before I knew it, I was a licensed termite inspector. Over the years, I learned every aspect of the business, but I also learned that pest control has a lot of problems that have nothing to do with bugs.
Soon, I figured out that I was working for the enemy. The company was owned by a big national corporation, and I got a front row seat to a show called “how to take advantage of customers.”
From overcharging to not caring and everything in between, I learned that not everybody wants to solve problems. Instead of focusing on helping the customer, they were much more worried about making money.
They used every underhanded trick and gimmick you could think of. Inflated bills, extra services, and wasted visits were just the start. In the time I worked for that company, I can’t tell you how many times I saw something that made my Spidey senses tingle.
In 2019, I finally had enough. I loved helping people and solving problems, but I couldn’t turn a blind eye to all the shenanigans for one more day.
My family had always taught me that if I didn’t like something, then I should do something about it.
So I cashed in my 401k, bought a truck, started this business, and I’ve never looked back. I didn’t have a business plan or anything else for that matter, but I did have one thing that these big companies never will.
We do great work for a fair price.
I know when you search for pest control in Kaufman, you’ve got a lot of choices, but there’s one thing the internet can’t tell you, and that’s who cares and who’s just in it for the money.
If the idea of hiring a company that’s nothing like our competition, then consider this an invitation to see what we’re about. We may not be fancy, but I can tell you there’s a reason why our customers keep coming back and telling their friends and neighbors about us.
See for yourself that smaller can be better.
Sincerely,
Did you know?
East Texas is one of the most termite-active regions in the country. The heat, humidity, and clay soil don’t just make life comfortable here; they make Kaufman County prime territory for subterranean termites.
Questions About Our Pest Control Company
There are no stupid questions.
Common questions about United Termite and Pest Solutions, our licensing, experience, and how we serve Kaufman County.
How long has United Termite and Pest Solutions been in business?
United Termite and Pest Solutions has been serving Kaufman County for 6 years. Owner Elenore Haynes brings 20 years of hands-on pest control experience to every job. The company is family-owned and locally operated, with deep roots in the Kaufman community.
What makes United Termite and Pest Solutions different from larger pest control chains?
United Termite and Pest Solutions is family-owned and locally operated in Kaufman, TX. You work with the same team visit after visit, not a rotating roster of technicians from a call center. Elenore Haynes has 20 years of field experience, and as the owner, she’s accountable for the quality of every job we do.
What licenses should a pest control company have in Texas?
In Texas, a pest control company needs a Commercial Applicator license issued by the Texas Department of Agriculture to legally treat for hire. United Termite and Pest Solutions holds CA licenses in both pest control and termites through the Structural Pest Control Service. This dual certification means we’re specifically tested and qualified to inspect, identify, and treat termite activity in Kaufman County homes. We’re also fully insured.
How can I check reviews for a pest control company in Kaufman TX?
Search the company’s name on Google and look for verified reviews. United Termite and Pest Solutions has over 46 five-star reviews from customers across Kaufman County, including homeowners in Kaufman, Terrell, Kemp, and Seagoville, covering general pest control, termite treatment, and recurring service plans. You can read them on our Google listing.
What does a pest control satisfaction guarantee cover in Kaufman TX?
A pest control satisfaction guarantee means the company comes back at no charge if pests return between scheduled visits. United Termite and Pest Solutions stands behind every treatment for homeowners in Kaufman County and across our service area. If pests come back between visits, we come back to address the problem. We believe a pest control service should work, and we make it right when it doesn’t.
What is a Commercial Applicator license and why does it matter in Texas?
A Commercial Applicator license is issued by the Texas Department of Agriculture and requires supervised field experience, classroom training, and passing a certification exam. It must be renewed annually with continuing education. In Texas, it is illegal to perform pest control for hire without this license. United Termite and Pest Solutions holds CA licenses in both pest control and termites, so you know the person treating your home is fully qualified.
Is United Termite and Pest Solutions locally owned in Kaufman TX?
Yes. United Termite and Pest Solutions is owned and operated by Elenore Haynes, a local owner with 20 years of hands-on pest control experience. She founded the company 6 years ago to serve Kaufman County homeowners, and as the owner, she’s personally invested in the work her team does and the results her customers see.
How quickly does United Termite and Pest Solutions respond to new customers?
We offer next-day response for new customers in Kaufman, Terrell, Kemp, Seagoville, and surrounding Kaufman County. Most calls received during business hours get a service appointment scheduled for the following day. Call (469) 552-4796 to get on the schedule.
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